Enode Status

Volvo: We are currently unable to smart charge some Volvo Hybrids

Update - We have observed an improvement in the fleet of connected Volvos on the platform. However, the progress is slow, and any users having issues with smart charging should be advised to make sure they have the latest firmware installed. Currently, we are seeing this problem affect around 25% of all connected Volvos.
Feb 03, 2022 - 15:01 CET

Identified - Volvo has acknowledged the issue as a software bug that affects about half of its fleet. Affected vehicles fail to pause charging regardless of location settings in the Volvo app. The latest communication from Volvo promises a fix through an over-the-air update later this autumn.

The bug currently affects about 40% of Volvos.
Aug 26, 2021 - 18:47 CEST

Investigating - We are currently investigating. No vehicles will be left without a charge as a result of this.
Jun 18, 2021 - 20:10 CEST

About This Site

Welcome to Enodes's home for real-time information and updates on our services. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Uptime over the past 90 days. View historical uptime.

Enode API Operational

90 days ago

100.0 % uptime

Today

Statistics Operational

90 days ago

99.63 % uptime

Today

Smart charging Operational

90 days ago

100.0 % uptime

Today

Scheduling Operational

90 days ago

100.0 % uptime

Today

Car APIs Operational

90 days ago

99.81 % uptime

Today

Audi Operational

90 days ago

99.87 % uptime

Today

BMW Operational

90 days ago

99.27 % uptime

Today

Hyundai Operational

90 days ago

99.8 % uptime

Today

Jaguar Operational

90 days ago

100.0 % uptime

Today

Kia Operational

90 days ago

100.0 % uptime

Today

Mercedes Operational

90 days ago

99.94 % uptime

Today

Mini Operational

90 days ago

99.27 % uptime

Today

Peugeot Operational

90 days ago

100.0 % uptime

Today

Porsche Operational

90 days ago

99.75 % uptime

Today

Renault Operational

90 days ago

99.92 % uptime

Today

SEAT Operational

90 days ago

99.87 % uptime

Today

Skoda Operational

90 days ago

99.87 % uptime

Today

Tesla Operational

90 days ago

100.0 % uptime

Today

Volvo Operational

90 days ago

99.35 % uptime

Today

VW Operational

90 days ago

99.87 % uptime

Today

Ford Operational

90 days ago

100.0 % uptime

Today

Vauxhall Operational

90 days ago

100.0 % uptime

Today

CUPRA Operational

90 days ago

99.87 % uptime

Today

Charger APIs Operational

90 days ago

99.99 % uptime

Today

Easee Operational

90 days ago

99.98 % uptime

Today

Zaptec Operational

90 days ago

100.0 % uptime

Today

Wallbox Operational

90 days ago

100.0 % uptime

Today

EO Operational

90 days ago

100.0 % uptime

Today

Charge Amps Operational

90 days ago

100.0 % uptime

Today

EVBox Operational

90 days ago

100.0 % uptime

Today

HVAC APIs Operational

90 days ago

99.65 % uptime

Today

Mill Operational

90 days ago

100.0 % uptime

Today

Honeywell Operational

90 days ago

99.64 % uptime

Today

ADAX Operational

90 days ago

100.0 % uptime

Today

Ecobee Operational

90 days ago

100.0 % uptime

Today

Mitsubishi Operational

90 days ago

99.8 % uptime

Today

Sensible Operational

90 days ago

100.0 % uptime

Today

Tado Operational

90 days ago

100.0 % uptime

Today

Micro Matic Operational

90 days ago

100.0 % uptime

Today

Google Nest Operational

90 days ago

97.41 % uptime

Today

Solar Inverters Operational

90 days ago

100.0 % uptime

Today

Enphase Operational

90 days ago

100.0 % uptime

Today

Fronius Operational

90 days ago

100.0 % uptime

Today

Goodwe Operational

90 days ago

100.0 % uptime

Today

SolarEdge Operational

90 days ago

100.0 % uptime

Today

Growatt Operational

90 days ago

100.0 % uptime

Today

Solis Operational

90 days ago

100.0 % uptime

Today

HUAWEI Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

Hyundai: Elevated error rate

Resolved - This incident has been resolved.
Jun 5, 09:55 CEST

Investigating - Hyundai and its BLueLink app are experiencing connection issues with their cloud. This may cause vehicles to be inaccessible and smart charging to fail. We are monitoring the situation.
Jun 4, 20:14 CEST

Statistics: Reduced performance and timeouts

Resolved - After several days of monitoring we believe the issue to be fixed
Jun 5, 09:26 CEST

Monitoring - The service is working again but we are aware of situations where we may experience performance issues again. We will continue to monitor the service and work on improvements.
May 31, 10:30 CEST

Identified - We are once again experiencing reduced performance and timeouts of our statistics endpoints. Currently we are seeing that roughly 30% of calls to statistics endpoints as failing.

We are working to improve this situation.
May 30, 11:44 CEST

Jun 4, 2023

Jun 3, 2023

No incidents reported.

Jun 2, 2023

Volkswagen Group: Unable to link new vehicles

Resolved - This incident has been resolved
Jun 2, 17:16 CEST

Update - Porsche is affected as well
Jun 2, 12:30 CEST

Identified - The Volkswagen client registration service in the EU is down. This affects all Volkswagen Group brands except Volkswagen ID. Attempts to link new vehicles will fail as a result. Already connected vehicles continue to work. We are monitoring the situation.
Jun 2, 12:13 CEST

Jun 1, 2023

Porsche: Elevated error rates

Resolved - This incident has been resolved
Jun 1, 21:49 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 10:44 CEST

Investigating - We are currently investigating this issue.
Jun 1, 09:14 CEST

May 31, 2023

May 30, 2023

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

Statistics: Reduced performance and timeouts

Resolved - The incident is resolved. Querying inverter statistics is still limited to a one month timeframe -- we will address this soon.
May 27, 09:23 CEST

Update - As we continue the work to resolve this incident we are seeing improved latency and fewer timeouts. We will keep monitoring and working on a resolution until the situation is back to normal.
May 26, 17:49 CEST

Update - The workarounds implemented yesterday helped to some extent, but we still see latencies higher than usual and some timeouts on the statistics API. We continue debugging to resolve the cause of this incident.

In the meanwhile, queries for periods shorter than one month are more likely to succeed for all device types.
May 25, 12:52 CEST

Monitoring - A workaround has been implemented and we are monitoring its success. For now Solar Inverter statistics are limited to only being fetched with a timeframe of 1 month. Attempting to fetch statistics for a longer time period will not be possible.
May 24, 15:51 CEST

Identified - The statistics service is taking a long time to respond. This may cause requests to timeout. We are aware of the issue and are working on a fix.
May 24, 08:43 CEST

May 26, 2023

Google Nest: Elevated error rates

Resolved - This incident has been resolved
May 26, 11:08 CEST

Investigating - We are currently investigating the issue
May 24, 20:49 CEST

May 25, 2023

About This Site

Related