Update - We have observed an improvement in the fleet of connected Volvos on the platform. However, the progress is slow, and any users having issues with smart charging should be advised to make sure they have the latest firmware installed. Currently, we are seeing this problem affect around 25% of all connected Volvos.
Feb 03, 2022 - 15:01 CET
Identified - Volvo has acknowledged the issue as a software bug that affects about half of its fleet. Affected vehicles fail to pause charging regardless of location settings in the Volvo app. The latest communication from Volvo promises a fix through an over-the-air update later this autumn.

The bug currently affects about 40% of Volvos.

Aug 26, 2021 - 18:47 CEST
Investigating - We are currently investigating. No vehicles will be left without a charge as a result of this.
Jun 18, 2021 - 20:10 CEST

About This Site

Welcome to Enodes's home for real-time information and updates on our services. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

Enode API Operational
90 days ago
100.0 % uptime
Today
Statistics Operational
90 days ago
99.63 % uptime
Today
Smart charging Operational
90 days ago
100.0 % uptime
Today
Scheduling Operational
90 days ago
100.0 % uptime
Today
Car APIs Operational
90 days ago
99.81 % uptime
Today
Audi Operational
90 days ago
99.87 % uptime
Today
BMW Operational
90 days ago
99.27 % uptime
Today
Hyundai Operational
90 days ago
99.8 % uptime
Today
Jaguar Operational
90 days ago
100.0 % uptime
Today
Kia Operational
90 days ago
100.0 % uptime
Today
Mercedes Operational
90 days ago
99.94 % uptime
Today
Mini Operational
90 days ago
99.27 % uptime
Today
Peugeot Operational
90 days ago
100.0 % uptime
Today
Porsche Operational
90 days ago
99.75 % uptime
Today
Renault Operational
90 days ago
99.92 % uptime
Today
SEAT Operational
90 days ago
99.87 % uptime
Today
Skoda Operational
90 days ago
99.87 % uptime
Today
Tesla Operational
90 days ago
100.0 % uptime
Today
Volvo Operational
90 days ago
99.35 % uptime
Today
VW Operational
90 days ago
99.87 % uptime
Today
Ford Operational
90 days ago
100.0 % uptime
Today
Vauxhall Operational
90 days ago
100.0 % uptime
Today
CUPRA Operational
90 days ago
99.87 % uptime
Today
Charger APIs Operational
90 days ago
99.99 % uptime
Today
Easee Operational
90 days ago
99.98 % uptime
Today
Zaptec Operational
90 days ago
100.0 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
EO Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
EVBox Operational
90 days ago
100.0 % uptime
Today
HVAC APIs Operational
90 days ago
99.65 % uptime
Today
Mill Operational
90 days ago
100.0 % uptime
Today
Honeywell Operational
90 days ago
99.64 % uptime
Today
ADAX Operational
90 days ago
100.0 % uptime
Today
Ecobee Operational
90 days ago
100.0 % uptime
Today
Mitsubishi Operational
90 days ago
99.8 % uptime
Today
Sensible Operational
90 days ago
100.0 % uptime
Today
Tado Operational
90 days ago
100.0 % uptime
Today
Micro Matic Operational
90 days ago
100.0 % uptime
Today
Google Nest Operational
90 days ago
97.41 % uptime
Today
Solar Inverters Operational
90 days ago
100.0 % uptime
Today
Enphase Operational
90 days ago
100.0 % uptime
Today
Fronius Operational
90 days ago
100.0 % uptime
Today
Goodwe Operational
90 days ago
100.0 % uptime
Today
SolarEdge Operational
90 days ago
100.0 % uptime
Today
Growatt Operational
90 days ago
100.0 % uptime
Today
Solis Operational
90 days ago
100.0 % uptime
Today
HUAWEI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

No incidents reported.

Jun 5, 2023
Resolved - This incident has been resolved.
Jun 5, 09:55 CEST
Investigating - Hyundai and its BLueLink app are experiencing connection issues with their cloud. This may cause vehicles to be inaccessible and smart charging to fail. We are monitoring the situation.
Jun 4, 20:14 CEST
Resolved - After several days of monitoring we believe the issue to be fixed
Jun 5, 09:26 CEST
Monitoring - The service is working again but we are aware of situations where we may experience performance issues again. We will continue to monitor the service and work on improvements.
May 31, 10:30 CEST
Identified - We are once again experiencing reduced performance and timeouts of our statistics endpoints. Currently we are seeing that roughly 30% of calls to statistics endpoints as failing.

We are working to improve this situation.

May 30, 11:44 CEST
Jun 4, 2023
Jun 3, 2023

No incidents reported.

Jun 2, 2023
Resolved - This incident has been resolved
Jun 2, 17:16 CEST
Update - Porsche is affected as well
Jun 2, 12:30 CEST
Identified - The Volkswagen client registration service in the EU is down. This affects all Volkswagen Group brands except Volkswagen ID. Attempts to link new vehicles will fail as a result. Already connected vehicles continue to work. We are monitoring the situation.
Jun 2, 12:13 CEST
Jun 1, 2023
Resolved - This incident has been resolved
Jun 1, 21:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 10:44 CEST
Investigating - We are currently investigating this issue.
Jun 1, 09:14 CEST
May 31, 2023
May 30, 2023
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023
Resolved - The incident is resolved. Querying inverter statistics is still limited to a one month timeframe -- we will address this soon.
May 27, 09:23 CEST
Update - As we continue the work to resolve this incident we are seeing improved latency and fewer timeouts. We will keep monitoring and working on a resolution until the situation is back to normal.
May 26, 17:49 CEST
Update - The workarounds implemented yesterday helped to some extent, but we still see latencies higher than usual and some timeouts on the statistics API. We continue debugging to resolve the cause of this incident.

In the meanwhile, queries for periods shorter than one month are more likely to succeed for all device types.

May 25, 12:52 CEST
Monitoring - A workaround has been implemented and we are monitoring its success. For now Solar Inverter statistics are limited to only being fetched with a timeframe of 1 month. Attempting to fetch statistics for a longer time period will not be possible.
May 24, 15:51 CEST
Identified - The statistics service is taking a long time to respond. This may cause requests to timeout. We are aware of the issue and are working on a fix.
May 24, 08:43 CEST
May 26, 2023
Resolved - This incident has been resolved
May 26, 11:08 CEST
Investigating - We are currently investigating the issue
May 24, 20:49 CEST
May 25, 2023